@extends('layouts.app')

@section('title', 'Create Support Ticket')
@section('page_title', 'Create New Support Ticket')

@section('content')
<div class="container my-4">
    <div class="row">
        <div class="col-md-8 offset-md-2">
            <div class="card border-0 shadow-sm">
                <div class="card-header bg-light border-bottom">
                    <h5 class="mb-0">Create New Support Ticket</h5>
                </div>
                <div class="card-body">
                    @if($errors->any())
                        <div class="alert alert-danger alert-dismissible fade show" role="alert">
                            <strong>Please fix the following errors:</strong>
                            <ul class="mb-0 mt-2">
                                @foreach($errors->all() as $error)
                                    <li>{{ $error }}</li>
                                @endforeach
                            </ul>
                            <button type="button" class="btn-close" data-bs-dismiss="alert"></button>
                        </div>
                    @endif

                    <form action="{{ route('user.tickets.store') }}" method="POST">
                        @csrf

                        <div class="mb-3">
                            <label for="subject" class="form-label">Subject <span class="text-danger">*</span></label>
                            <input type="text" class="form-control @error('subject') is-invalid @enderror" id="subject" name="subject" placeholder="Brief description of your issue" value="{{ old('subject') }}" required>
                            @error('subject')
                                <div class="invalid-feedback">{{ $message }}</div>
                            @enderror
                        </div>

                        <div class="row">
                            <div class="col-md-6 mb-3">
                                <label for="category" class="form-label">Category <span class="text-danger">*</span></label>
                                <select class="form-select @error('category') is-invalid @enderror" id="category" name="category" required>
                                    <option value="">-- Select Category --</option>
                                    <option value="billing" @if(old('category') === 'billing') selected @endif>Billing</option>
                                    <option value="technical" @if(old('category') === 'technical') selected @endif>Technical</option>
                                    <option value="general" @if(old('category') === 'general') selected @endif>General</option>
                                    <option value="complaint" @if(old('category') === 'complaint') selected @endif>Complaint</option>
                                    <option value="feature_request" @if(old('category') === 'feature_request') selected @endif>Feature Request</option>
                                </select>
                                @error('category')
                                    <div class="invalid-feedback">{{ $message }}</div>
                                @enderror
                            </div>

                            <div class="col-md-6 mb-3">
                                <label for="priority" class="form-label">Priority <span class="text-danger">*</span></label>
                                <select class="form-select @error('priority') is-invalid @enderror" id="priority" name="priority" required>
                                    <option value="">-- Select Priority --</option>
                                    <option value="low" @if(old('priority') === 'low') selected @endif>Low</option>
                                    <option value="medium" @if(old('priority') === 'medium') selected @endif>Medium</option>
                                    <option value="high" @if(old('priority') === 'high') selected @endif>High</option>
                                    <option value="urgent" @if(old('priority') === 'urgent') selected @endif>Urgent</option>
                                </select>
                                @error('priority')
                                    <div class="invalid-feedback">{{ $message }}</div>
                                @enderror
                            </div>
                        </div>

                        <div class="mb-3">
                            <label for="description" class="form-label">Description <span class="text-danger">*</span></label>
                            <textarea class="form-control @error('description') is-invalid @enderror" id="description" name="description" rows="6" placeholder="Please provide detailed information about your issue..." required>{{ old('description') }}</textarea>
                            <small class="text-muted">Minimum 10 characters required</small>
                            @error('description')
                                <div class="invalid-feedback">{{ $message }}</div>
                            @enderror
                        </div>

                        <div class="d-flex gap-2">
                            <button type="submit" class="btn btn-primary">
                                <i class="bi bi-send me-2"></i>Create Ticket
                            </button>
                            <a href="{{ route('user.tickets.index') }}" class="btn btn-outline-secondary">
                                <i class="bi bi-arrow-left me-2"></i>Back
                            </a>
                        </div>
                    </form>
                </div>
            </div>
        </div>
    </div>
</div>
@endsection