Return Policy

Return Period

We want you to be completely satisfied with your purchase. If you're not happy with your order, you may return it within 30 days of purchase for a full refund, exchange, or store credit.

Conditions for Returns

Items must be:

• Unused and in original condition
• In original packaging with all tags attached
• Accompanied by proof of purchase (invoice or receipt)
• Free from signs of wear, damage, or alteration

How to Return an Item

To initiate a return:

1. Log into your account and navigate to "My Orders"
2. Select the order containing the item you wish to return
3. Click "Request Return" and provide a reason for the return
4. Print the return label we'll provide
5. Pack your item securely and ship it back to us

Return Shipping

We provide a prepaid return shipping label for most returns. In some cases, customers may be responsible for return shipping costs. Once we receive and inspect your return, we'll process your refund within 5-7 business days.

Refund Methods

Refunds will be issued using the original payment method. Depending on your bank or credit card company, it may take 3-5 additional business days for the refund to appear in your account.

Non-Returnable Items

The following items cannot be returned:

• Clearance or final sale items
• Customized or made-to-order products
• Items damaged due to customer misuse
• Gift cards
• Perishable goods or consumables

Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team within 48 hours of delivery with photos of the damage. We'll arrange a replacement or full refund at no cost to you.

Exchanges

If you'd like to exchange an item for a different size, color, or product, we'll cover the return shipping and send you the replacement at no additional charge.

Contact Us

If you have any questions about our return policy or need assistance with a return, please contact our customer service team through your account or visit our support page.